{"id":3904,"date":"2026-10-05T15:27:48","date_gmt":"2026-10-05T13:27:48","guid":{"rendered":"https:\/\/travaux.obat.fr\/guides\/?p=3904"},"modified":"2026-10-01T15:39:56","modified_gmt":"2026-10-01T13:39:56","slug":"savoir-si-artisan-fiable","status":"publish","type":"post","link":"https:\/\/travaux.obat.fr\/guides\/savoir-si-artisan-fiable\/","title":{"rendered":"Comment trouver le bon artisan pour ses travaux\u2009? 7 points \u00e0 v\u00e9rifier"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Vous avez trouv\u00e9 un artisan pour vos travaux, mais comment \u00eatre s\u00fbr de son s\u00e9rieux avant de signer\u2009? Pour <strong>savoir si un artisan est fiable<\/strong>, quelques v\u00e9rifications s\u2019imposent : immatriculation de l\u2019entreprise, assurances, qualifications, avis clients ou encore devis. Voici les <strong>7 points \u00e0 regarder<\/strong> avant de lui confier votre chantier.<\/p>\n\n\n    <div class=\"essentiel-a-retenir\">\r\n        <div class=\"essentiel-a-retenir-wrapper\">\r\n            <div class=\"essentiel-a-retenir-title\">\r\n                <div class=\"bon-a-savoir-header-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\r\n                        <path d=\"M0 16C0 7.16344 7.16344 0 16 0C24.8366 0 32 7.16344 32 16V32H16C7.16344 32 0 24.8366 0 16Z\" fill=\"#1591F0\" \/>\r\n                        <path d=\"M8.66406 11.4167H23.3307M8.66406 16H23.3307M8.66406 20.5833H14.9498\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n                    <\/svg>\r\n                <\/div>\r\n                <div class=\"essentiel-a-retenir-title\">L&rsquo;essentiel \u00e0 retenir<\/div>\r\n\r\n            <\/div>\r\n            <div class=\"essentiel-a-retenir-content\">\r\n                <p>V\u00e9rifiez l\u2019existence de l\u2019entreprise et la coh\u00e9rence de son activit\u00e9 avec les travaux propos\u00e9s.<\/p>\n<p>Demandez les attestations d\u2019assurance n\u00e9cessaires et contr\u00f4lez les qualifications annonc\u00e9es par l\u2019artisan.<\/p>\n<p>N\u2019h\u00e9sitez pas \u00e0 rechercher les r\u00e9alisations et avis clients, sans vous fier uniquement \u00e0 la note affich\u00e9e.<\/p>\n<p>Comparez les devis : prestation, prix, conditions de paiement et d\u00e9lais doivent \u00eatre clairement indiqu\u00e9s.<\/p>\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<h2 class=\"wp-block-heading\">Comment savoir si un artisan est fiable\u2009? 7 v\u00e9rifications avant de signer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pas toujours facile de faire son choix entre plusieurs artisans. Et le prix ne fait pas tout\u2009! Avant de signer un devis, prenez le temps de v\u00e9rifier ces sept points.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. V\u00e9rifier l\u2019existence l\u00e9gale de l\u2019entreprise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Premier r\u00e9flexe pour v\u00e9rifier la fiabilit\u00e9 d\u2019une entreprise du BTP : assurez-vous qu\u2019elle existe bien. Pour cela, recherchez son <strong>num\u00e9ro Siret ou Siren<\/strong> sur <a href=\"https:\/\/annuaire-entreprises.data.gouv.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">l\u2019Annuaire des Entreprises<\/a>, le site officiel de l\u2019administration. Vous pouvez notamment y consulter :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>l\u2019identit\u00e9 de l\u2019entreprise\u2009;<\/li>\n\n\n\n<li>son statut et sa date de cr\u00e9ation\u2009;<\/li>\n\n\n\n<li>son activit\u00e9 principale\u2009;<\/li>\n\n\n\n<li>son inscription au Registre national des entreprises (RNE).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Regardez surtout si les informations correspondent \u00e0 celles pr\u00e9sentes sur le devis et si l\u2019activit\u00e9 d\u00e9clar\u00e9e est coh\u00e9rente avec les travaux pr\u00e9vus.<\/p>\n\n\n    <div class=\"bon-a-savoir\">\r\n        <div class=\"bon-a-savoir-wrapper\">\r\n            <div class=\"bon-a-savoir-header\">\r\n                <div class=\"bon-a-savoir-header-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\r\n                        <path d=\"M0 16C0 7.16344 7.16344 0 16 0C24.8366 0 32 7.16344 32 16V32H16C7.16344 32 0 24.8366 0 16Z\" fill=\"#1591F0\" \/>\r\n                        <path d=\"M13.3359 15.3966C13.3359 14.9167 13.5266 14.4564 13.8659 14.1171C14.2053 13.7777 14.6655 13.5871 15.1455 13.5871H17.5582C18.0381 13.5871 18.4983 13.7777 18.8377 14.1171C19.177 14.4564 19.3677 14.9167 19.3677 15.3966V22.0315H19.9709C20.4508 22.0315 20.911 22.2222 21.2504 22.5615C21.5897 22.9009 21.7804 23.3611 21.7804 23.8411C21.7804 24.321 21.5897 24.7812 21.2504 25.1206C20.911 25.4599 20.4508 25.6506 19.9709 25.6506H15.1455C14.6655 25.6506 14.2053 25.4599 13.8659 25.1206C13.5266 24.7812 13.3359 24.321 13.3359 23.8411C13.3359 23.3611 13.5266 22.9009 13.8659 22.5615C14.2053 22.2222 14.6655 22.0315 15.1455 22.0315H15.7486V17.2061H15.1455C14.6655 17.2061 14.2053 17.0155 13.8659 16.6761C13.5266 16.3368 13.3359 15.8765 13.3359 15.3966ZM16.955 11.1744C16.3151 11.1744 15.7014 10.9202 15.249 10.4677C14.7965 10.0153 14.5423 9.40158 14.5423 8.7617C14.5423 8.12181 14.7965 7.50813 15.249 7.05566C15.7014 6.60319 16.3151 6.349 16.955 6.349C17.5949 6.349 18.2086 6.60319 18.661 7.05566C19.1135 7.50813 19.3677 8.12181 19.3677 8.7617C19.3677 9.40158 19.1135 10.0153 18.661 10.4677C18.2086 10.9202 17.5949 11.1744 16.955 11.1744Z\" fill=\"white\" \/>\r\n                    <\/svg>\r\n                <\/div>\r\n                <div class=\"bon-a-savoir-header-title\">Bon \u00e0 savoir<\/div>\r\n            <\/div>\r\n\r\n            <div class=\"bon-a-savoir-content\">\r\n                <p>Le manque d\u2019anciennet\u00e9 ne doit pas \u00eatre un crit\u00e8re \u00e9liminatoire. Un artisan r\u00e9cemment install\u00e9 peut parfaitement \u00eatre exp\u00e9riment\u00e9 et s\u00e9rieux.<\/p>\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<h3 class=\"wp-block-heading\">2. V\u00e9rifier les assurances de l\u2019artisan<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Avant le d\u00e9but des travaux, demandez \u00e0 voir les attestations d\u2019assurance correspondant au chantier. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Un artisan doit notamment avoir une <strong>assurance d\u00e9cennale<\/strong>, qui couvre pendant dix ans \u00e0 compter de la r\u00e9ception certains dommages compromettant la solidit\u00e9 de l\u2019ouvrage ou le rendant impropre \u00e0 son usage. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Regardez avec attention <strong>ce qui est \u00e9crit sur l\u2019attestation d&rsquo;assurance d\u00e9cennale <\/strong>: identit\u00e9 de l\u2019entreprise, p\u00e9riode de validit\u00e9 et activit\u00e9s couvertes. Un artisan assur\u00e9 pour une activit\u00e9 ne l\u2019est pas automatiquement pour tous les travaux qu\u2019il propose.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Contr\u00f4ler ses qualifications et labels<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Un artisan peut mettre en avant des <strong>qualifications<\/strong> ou <strong>certifications<\/strong> li\u00e9es \u00e0 son m\u00e9tier. Dans ce cas l\u00e0, ne vous fiez pas uniquement au logo affich\u00e9 sur son v\u00e9hicule ou son site Internet : la qualification peut avoir expir\u00e9 ou ne concerner qu\u2019une partie des travaux r\u00e9alis\u00e9s par l\u2019entreprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u2019est particuli\u00e8rement important pour les travaux de r\u00e9novation \u00e9nerg\u00e9tique. Pour certaines aides publiques, notamment MaPrimeR\u00e9nov\u2019, le recours \u00e0 <strong>un professionnel RGE <\/strong>(Reconnu garant de l\u2019environnement) est obligatoire. Vous pouvez v\u00e9rifier que le prestataire est bien d\u00e9tenteur du label directement dans l\u2019annuaire France R\u00e9nov\u2019.<\/p>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#e5ecfa\"><em>A lire \u00e9galement : <a href=\"https:\/\/travaux.obat.fr\/guides\/trouver-artisan-rge\/\" target=\"_blank\" rel=\"noreferrer noopener\">Comment et pourquoi trouver un artisan RGE\u2009? Mode d\u2019emploi<\/a><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Regarder ses r\u00e9alisations et les avis clients<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Une photo vaut parfois mieux qu\u2019un long discours. Regardez<strong> les chantiers d\u00e9j\u00e0 r\u00e9alis\u00e9s<\/strong> par l\u2019artisan, en particulier ceux qui ressemblent au v\u00f4tre. R\u00e9novation d\u2019une salle de bains, pose d\u2019un parquet, ravalement de fa\u00e7ade ou r\u00e9fection d\u2019une toiture : des r\u00e9alisations comparables permettent de voir si le professionnel conna\u00eet d\u00e9j\u00e0 ce type de chantier.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les <strong>avis clients<\/strong> sont \u00e9galement tr\u00e8s riches en information. Quelques avis r\u00e9cents et d\u00e9taill\u00e9s sont souvent plus int\u00e9ressants qu\u2019une longue s\u00e9rie de notes sans commentaire. Regardez ce que racontent les clients : les d\u00e9lais ont-ils \u00e9t\u00e9 respect\u00e9s\u2009? Le chantier est-il rest\u00e9 propre\u2009? Les finitions sont-elles soign\u00e9es\u2009? Comment l\u2019artisan r\u00e9agit-il lorsqu\u2019un client signale un probl\u00e8me\u2009? <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour un chantier plus cons\u00e9quent, vous pouvez aussi <strong>demander des r\u00e9f\u00e9rences<\/strong> directement au professionnel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Comparer plusieurs devis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez trouv\u00e9 un artisan qui vous inspire confiance\u2009? Avant de signer, prenez le temps de solliciter plusieurs devis. Vous pourrez ainsi v\u00e9rifier si les prix sont coh\u00e9rents, mais aussi <strong>comparer les mat\u00e9riaux, les prestations et les d\u00e9lais propos\u00e9s<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Attention : un prix nettement inf\u00e9rieur aux autres n\u2019est pas forc\u00e9ment une bonne affaire. Il peut simplement cacher des prestations de moins bonne qualit\u00e9 ou certaines finitions non comprises.<\/p>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#e5ecfa\"><em>A lire \u00e9galement : <a href=\"https:\/\/travaux.obat.fr\/guides\/devis-travaux\/\" target=\"_blank\" rel=\"noreferrer noopener\">Comment lire et comparer un devis travaux ?<\/a><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. V\u00e9rifier l\u2019acompte et les conditions de paiement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Votre artisan vous demande un acompte \u00e0 la signature du devis\u2009? Rien d\u2019inhabituel. Le <strong>montant demand\u00e9<\/strong> et les <strong>modalit\u00e9s de r\u00e8glement <\/strong>doivent en revanche \u00eatre clairement pr\u00e9cis\u00e9s sur le document. Pour un chantier important, regardez aussi si les paiements sont \u00e9chelonn\u00e9s au fur et \u00e0 mesure des travaux.<\/p>\n\n\n    <div class=\"bon-a-savoir\">\r\n        <div class=\"bon-a-savoir-wrapper\">\r\n            <div class=\"bon-a-savoir-header\">\r\n                <div class=\"bon-a-savoir-header-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\r\n                        <path d=\"M0 16C0 7.16344 7.16344 0 16 0C24.8366 0 32 7.16344 32 16V32H16C7.16344 32 0 24.8366 0 16Z\" fill=\"#1591F0\" \/>\r\n                        <path d=\"M13.3359 15.3966C13.3359 14.9167 13.5266 14.4564 13.8659 14.1171C14.2053 13.7777 14.6655 13.5871 15.1455 13.5871H17.5582C18.0381 13.5871 18.4983 13.7777 18.8377 14.1171C19.177 14.4564 19.3677 14.9167 19.3677 15.3966V22.0315H19.9709C20.4508 22.0315 20.911 22.2222 21.2504 22.5615C21.5897 22.9009 21.7804 23.3611 21.7804 23.8411C21.7804 24.321 21.5897 24.7812 21.2504 25.1206C20.911 25.4599 20.4508 25.6506 19.9709 25.6506H15.1455C14.6655 25.6506 14.2053 25.4599 13.8659 25.1206C13.5266 24.7812 13.3359 24.321 13.3359 23.8411C13.3359 23.3611 13.5266 22.9009 13.8659 22.5615C14.2053 22.2222 14.6655 22.0315 15.1455 22.0315H15.7486V17.2061H15.1455C14.6655 17.2061 14.2053 17.0155 13.8659 16.6761C13.5266 16.3368 13.3359 15.8765 13.3359 15.3966ZM16.955 11.1744C16.3151 11.1744 15.7014 10.9202 15.249 10.4677C14.7965 10.0153 14.5423 9.40158 14.5423 8.7617C14.5423 8.12181 14.7965 7.50813 15.249 7.05566C15.7014 6.60319 16.3151 6.349 16.955 6.349C17.5949 6.349 18.2086 6.60319 18.661 7.05566C19.1135 7.50813 19.3677 8.12181 19.3677 8.7617C19.3677 9.40158 19.1135 10.0153 18.661 10.4677C18.2086 10.9202 17.5949 11.1744 16.955 11.1744Z\" fill=\"white\" \/>\r\n                    <\/svg>\r\n                <\/div>\r\n                <div class=\"bon-a-savoir-header-title\">Bon \u00e0 savoir<\/div>\r\n            <\/div>\r\n\r\n            <div class=\"bon-a-savoir-content\">\r\n                <p>Une demande de r\u00e8glement int\u00e9gral avant m\u00eame le d\u00e9marrage du chantier doit vous inciter \u00e0 la prudence.<\/p>\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<h3 class=\"wp-block-heading\">7. Observer comment se passent les premiers \u00e9changes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le premier contact compte aussi. Selon les travaux, l\u2019artisan doit prendre <strong>le temps de voir les lieux<\/strong>, de prendre des mesures ou de vous poser quelques questions avant de chiffrer son intervention. Il doit \u00e9galement pouvoir vous expliquer ce qu\u2019il pr\u00e9voit et r\u00e9pondre clairement \u00e0 vos diff\u00e9rentes interrogations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A l&rsquo;inverse, un <strong>devis envoy\u00e9 \u00e0 la va-vite <\/strong>sans suffisamment d\u2019informations ou <strong>une pression <\/strong>de la part du professionnel pour signer imm\u00e9diatement\u2009doit d\u00e9clencher des signaux d&rsquo;alerte.<\/p>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#e5ecfa\"><em>A lire \u00e9galement : <a href=\"https:\/\/travaux.obat.fr\/guides\/entreprise-renovation-tous-corps-etat\/\" target=\"_blank\" rel=\"noreferrer noopener\">Les avantages d\u2019une entreprise TCE pour vos travaux de r\u00e9novation<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Trouver un artisan fiable sur l\u2019annuaire Obat Travaux<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous ne savez pas comment trouver un bon artisan pr\u00e8s de chez vous ? Quel que soit l&rsquo;annuaire choisi, l&rsquo;important est surtout d&rsquo;avoir suffisamment d&rsquo;informations sur le professionnel avant de le contacter. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/travaux.obat.fr\/\">L\u2019annuaire Obat Travaux<\/a> est <strong>l&rsquo;un des meilleurs sites pour trouver un artisan<\/strong>. Cette plateforme vous permet de rechercher vos prestataires par m\u00e9tier ou prestation et vous donne de nombreux \u00e9l\u00e9ments utiles sur chaque entreprise sur des fiches d\u00e9taill\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pr\u00e9sentation\u2009;<\/li>\n\n\n\n<li>prestations propos\u00e9es\u2009;<\/li>\n\n\n\n<li>avis clients\u2009;<\/li>\n\n\n\n<li>labels professionnels ;<\/li>\n\n\n\n<li>photos de r\u00e9alisations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00e9galement voir la disponibilit\u00e9 de l&rsquo;entreprise lorsqu\u2019elle est renseign\u00e9e. Les labels <strong>Artisan Zen, Artisan V\u00e9rifi\u00e9 et Artisan Reconnu<\/strong> donnent des rep\u00e8res suppl\u00e9mentaires sur les profils, notamment sur la conformit\u00e9 du professionnel et sa r\u00e9putation.\u00a0\u00a0<\/p>\n\n\n    <div class=\"bon-a-savoir\">\r\n        <div class=\"bon-a-savoir-wrapper\">\r\n            <div class=\"bon-a-savoir-header\">\r\n                <div class=\"bon-a-savoir-header-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\r\n                        <path d=\"M0 16C0 7.16344 7.16344 0 16 0C24.8366 0 32 7.16344 32 16V32H16C7.16344 32 0 24.8366 0 16Z\" fill=\"#1591F0\" \/>\r\n                        <path d=\"M13.3359 15.3966C13.3359 14.9167 13.5266 14.4564 13.8659 14.1171C14.2053 13.7777 14.6655 13.5871 15.1455 13.5871H17.5582C18.0381 13.5871 18.4983 13.7777 18.8377 14.1171C19.177 14.4564 19.3677 14.9167 19.3677 15.3966V22.0315H19.9709C20.4508 22.0315 20.911 22.2222 21.2504 22.5615C21.5897 22.9009 21.7804 23.3611 21.7804 23.8411C21.7804 24.321 21.5897 24.7812 21.2504 25.1206C20.911 25.4599 20.4508 25.6506 19.9709 25.6506H15.1455C14.6655 25.6506 14.2053 25.4599 13.8659 25.1206C13.5266 24.7812 13.3359 24.321 13.3359 23.8411C13.3359 23.3611 13.5266 22.9009 13.8659 22.5615C14.2053 22.2222 14.6655 22.0315 15.1455 22.0315H15.7486V17.2061H15.1455C14.6655 17.2061 14.2053 17.0155 13.8659 16.6761C13.5266 16.3368 13.3359 15.8765 13.3359 15.3966ZM16.955 11.1744C16.3151 11.1744 15.7014 10.9202 15.249 10.4677C14.7965 10.0153 14.5423 9.40158 14.5423 8.7617C14.5423 8.12181 14.7965 7.50813 15.249 7.05566C15.7014 6.60319 16.3151 6.349 16.955 6.349C17.5949 6.349 18.2086 6.60319 18.661 7.05566C19.1135 7.50813 19.3677 8.12181 19.3677 8.7617C19.3677 9.40158 19.1135 10.0153 18.661 10.4677C18.2086 10.9202 17.5949 11.1744 16.955 11.1744Z\" fill=\"white\" \/>\r\n                    <\/svg>\r\n                <\/div>\r\n                <div class=\"bon-a-savoir-header-title\">Bon \u00e0 savoir<\/div>\r\n            <\/div>\r\n\r\n            <div class=\"bon-a-savoir-content\">\r\n                <p>Une fois votre artisan s\u00e9lectionn\u00e9, pensez tout de m\u00eame \u00e0 v\u00e9rifier les assurances et qualifications n\u00e9cessaires pour vos propres travaux.<\/p>\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#e5ecfa\"><em>A lire \u00e9galement : <a href=\"https:\/\/travaux.obat.fr\/guides\/trouver-un-artisan\/\" target=\"_blank\" rel=\"noreferrer noopener\">10 sites et crit\u00e8res pour trouver un artisan pour ses travaux<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quels sont les points de vigilance avant de choisir un artisan\u2009?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un devis vous para\u00eet \u00e9trange ou l\u2019artisan insiste pour que vous signiez tout de suite\u2009? C\u2019est le moment de v\u00e9rifier plus attentivement l\u2019artisan avant de vous engager. Soyez notamment vigilant face \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un devis vague ou peu d\u00e9taill\u00e9\u2009;<\/li>\n\n\n\n<li>un prix tr\u00e8s inf\u00e9rieur aux autres propositions sans explication\u2009;<\/li>\n\n\n\n<li>une pression pour signer rapidement\u2009;<\/li>\n\n\n\n<li>une attestation d\u2019assurance impossible \u00e0 obtenir\u2009;<\/li>\n\n\n\n<li>des informations sur l\u2019entreprise difficiles \u00e0 v\u00e9rifier\u2009;<\/li>\n\n\n\n<li>une demande de paiement int\u00e9gral avant le chantier\u2009;<\/li>\n\n\n\n<li>des promesses d\u2019aides ou de r\u00e9sultats garantis sans explication.<\/li>\n<\/ul>\n\n\n    <div class=\"bon-a-savoir\">\r\n        <div class=\"bon-a-savoir-wrapper\">\r\n            <div class=\"bon-a-savoir-header\">\r\n                <div class=\"bon-a-savoir-header-icon\">\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\r\n                        <path d=\"M0 16C0 7.16344 7.16344 0 16 0C24.8366 0 32 7.16344 32 16V32H16C7.16344 32 0 24.8366 0 16Z\" fill=\"#1591F0\" \/>\r\n                        <path d=\"M13.3359 15.3966C13.3359 14.9167 13.5266 14.4564 13.8659 14.1171C14.2053 13.7777 14.6655 13.5871 15.1455 13.5871H17.5582C18.0381 13.5871 18.4983 13.7777 18.8377 14.1171C19.177 14.4564 19.3677 14.9167 19.3677 15.3966V22.0315H19.9709C20.4508 22.0315 20.911 22.2222 21.2504 22.5615C21.5897 22.9009 21.7804 23.3611 21.7804 23.8411C21.7804 24.321 21.5897 24.7812 21.2504 25.1206C20.911 25.4599 20.4508 25.6506 19.9709 25.6506H15.1455C14.6655 25.6506 14.2053 25.4599 13.8659 25.1206C13.5266 24.7812 13.3359 24.321 13.3359 23.8411C13.3359 23.3611 13.5266 22.9009 13.8659 22.5615C14.2053 22.2222 14.6655 22.0315 15.1455 22.0315H15.7486V17.2061H15.1455C14.6655 17.2061 14.2053 17.0155 13.8659 16.6761C13.5266 16.3368 13.3359 15.8765 13.3359 15.3966ZM16.955 11.1744C16.3151 11.1744 15.7014 10.9202 15.249 10.4677C14.7965 10.0153 14.5423 9.40158 14.5423 8.7617C14.5423 8.12181 14.7965 7.50813 15.249 7.05566C15.7014 6.60319 16.3151 6.349 16.955 6.349C17.5949 6.349 18.2086 6.60319 18.661 7.05566C19.1135 7.50813 19.3677 8.12181 19.3677 8.7617C19.3677 9.40158 19.1135 10.0153 18.661 10.4677C18.2086 10.9202 17.5949 11.1744 16.955 11.1744Z\" fill=\"white\" \/>\r\n                    <\/svg>\r\n                <\/div>\r\n                <div class=\"bon-a-savoir-header-title\">Bon \u00e0 savoir<\/div>\r\n            <\/div>\r\n\r\n            <div class=\"bon-a-savoir-content\">\r\n                <p>Un seul de ces \u00e9l\u00e9ments ne suffit pas forc\u00e9ment \u00e0 conclure qu\u2019un artisan n\u2019est pas fiable. En revanche, si plusieurs points vous semblent inhabituels, mieux vaut ne pas signer dans la pr\u00e9cipitation.<\/p>\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#e5ecfa\"><em>A lire \u00e9galement : <a href=\"https:\/\/travaux.obat.fr\/guides\/bureau-etudes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Comment choisir un bureau d\u2019\u00e9tudes pour vos travaux ?<\/a><\/em><\/p>\n\n\n    <div class=\"conclusion-section\">\r\n        <div class=\"conclusion-wrapper\">\r\n            <div class=\"conclusion-header\">\r\n                <div class=\"conclusion-icon\">\r\n                    <img decoding=\"async\" data-src=\"https:\/\/travaux.obat.fr\/guides\/wp-content\/themes\/obat-v4\/assets\/icons\/conclusion-icon.svg\" alt=\"Conclusion Icon\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\">\r\n                <\/div>\r\n                <div class=\"conclusion-title\">Conclusion<\/div>\r\n            <\/div>\r\n            <div class=\"conclusion-content\"> <p><!-- wp:paragraph -->Pour savoir si un artisan est fiable, commencez par v\u00e9rifier l\u2019existence de l\u2019entreprise, ses assurances et ses <strong>qualifications<\/strong>. Regardez ensuite ses r\u00e9alisations, les avis de ses clients et surtout ce que pr\u00e9voit r\u00e9ellement son devis. Vous cherchez un professionnel pour votre chantier\u2009? <strong>L\u2019annuaire Obat Travaux<\/strong> vous permet de trouver des artisans pr\u00e8s de chez vous et de consulter leur profil avant de les contacter.<\/p>\n <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<h2 class=\"wp-block-heading\">Questions fr\u00e9quentes pour bien choisir son artisan (FAQ)<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1790858376808\"><strong class=\"schema-faq-question\">Comment v\u00e9rifier qu\u2019un artisan a une assurance d\u00e9cennale\u2009?<\/strong> <p class=\"schema-faq-answer\">Demandez son attestation d\u2019assurance d\u00e9cennale et v\u00e9rifiez l\u2019identit\u00e9 de l\u2019entreprise, sa p\u00e9riode de validit\u00e9 et les activit\u00e9s couvertes. L\u2019attestation doit \u00eatre remise avant le d\u00e9but des travaux concern\u00e9s.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1790858385743\"><strong class=\"schema-faq-question\">Un devis sign\u00e9 est-il obligatoire pour commencer les travaux\u2009?<\/strong> <p class=\"schema-faq-answer\">Un devis pr\u00e9alable est obligatoire pour certaines prestations. Une fois accept\u00e9 et sign\u00e9, il engage le client et le professionnel sur les travaux et le prix pr\u00e9vus.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1790858393668\"><strong class=\"schema-faq-question\">Quels sont les signes d\u2019une arnaque\u2009?<\/strong> <p class=\"schema-faq-answer\">Devis impr\u00e9cis, pression pour signer, entreprise difficile \u00e0 identifier, assurance introuvable ou paiement int\u00e9gral r\u00e9clam\u00e9 avant les travaux : l\u2019accumulation de ces signaux doit vous alerter.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1790858403372\"><strong class=\"schema-faq-question\">Peut-on v\u00e9rifier le SIRET d\u2019un artisan gratuitement\u2009?<\/strong> <p class=\"schema-faq-answer\">Oui, un artisan peut demander un acompte avant de commencer. Son montant et les conditions de paiement doivent toutefois \u00eatre clairement pr\u00e9cis\u00e9s dans le devis.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1790858421807\"><strong class=\"schema-faq-question\">Que faire en cas de litige avec un artisan\u2009?<\/strong> <p class=\"schema-faq-answer\">Commencez par contacter l\u2019artisan par \u00e9crit pour rechercher une solution amiable. Si le probl\u00e8me persiste, vous pouvez notamment effectuer un signalement sur <a href=\"https:\/\/signal.conso.gouv.fr\/fr\/travaux-renovation\">SignalConso<\/a> ou saisir le m\u00e9diateur de la consommation comp\u00e9tent.<\/p> <\/div> <\/div>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;3904&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Notez cet article&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 vote)&quot;,&quot;size&quot;:&quot;16&quot;,&quot;title&quot;:&quot;Comment trouver le bon artisan pour ses travaux\u2009? 7 points \u00e0 v\u00e9rifier&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 16px; height: 16px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 12.8px;\">\n            <span class=\"kksr-muted\">Notez cet article<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vous avez trouv\u00e9 un artisan pour vos travaux, mais comment \u00eatre s\u00fbr de son s\u00e9rieux avant de signer\u2009? Pour savoir si un artisan est fiable, quelques v\u00e9rifications s\u2019imposent : immatriculation de l\u2019entreprise, assurances, qualifications, avis clients ou encore devis. Voici les 7 points \u00e0 regarder avant de lui confier votre chantier. Comment savoir si un [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":3919,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-3904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-choisir-son-artisan"],"acf":{"adam_custom_cta_bloc":{"adam_cb_text":"Une offre accessible \u00e0 tous et sans engagement","adam_cb_cta_text":"D\u00e9couvrir nos tarifs","adam_cb_cta_link":"https:\/\/www.obat.fr\/","adam_cb_cta_link_target":false,"adam_cb_image":""},"adam_posts_cta_bloc":{"adam_cb_image":"","adam_cb_titre":"","adam_cb_description":"","adam_cb_cta":""},"hide_the_universal_cta":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment savoir si un artisan est fiable ? 7 points \u00e0 v\u00e9rifier\u00a0<\/title>\n<meta name=\"description\" content=\"Vous cherchez un pro pour vos travaux ? 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Si le probl\u00e8me persiste, vous pouvez notamment effectuer un signalement sur <a href=\"https:\/\/signal.conso.gouv.fr\/fr\/travaux-renovation\">SignalConso<\/a> ou saisir le m\u00e9diateur de la consommation comp\u00e9tent.","inLanguage":"fr-FR"},"inLanguage":"fr-FR"},{"@type":"BreadcrumbList","@id":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/posts\/3904#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/travaux.obat.fr\/guides\/"},{"@type":"ListItem","position":2,"name":"Guides","item":"https:\/\/travaux.obat.fr\/guides\/guides\/"},{"@type":"ListItem","position":3,"name":"Wp Json","item":"https:\/\/travaux.obat.fr\/guides\/guides\/wp-json\/"},{"@type":"ListItem","position":4,"name":"Wp","item":"https:\/\/travaux.obat.fr\/guides\/guides\/wp-json\/wp\/"},{"@type":"ListItem","position":5,"name":"V2","item":"https:\/\/travaux.obat.fr\/guides\/guides\/wp-json\/wp\/v2\/"},{"@type":"ListItem","position":6,"name":"Posts","item":"https:\/\/travaux.obat.fr\/guides\/guides\/wp-json\/wp\/v2\/posts\/"},{"@type":"ListItem","position":7,"name":"3904","item":"https:\/\/travaux.obat.fr\/guides\/guides\/wp-json\/wp\/v2\/posts\/3904\/"}]}]}},"_links":{"self":[{"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/posts\/3904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/comments?post=3904"}],"version-history":[{"count":9,"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/posts\/3904\/revisions"}],"predecessor-version":[{"id":3920,"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/posts\/3904\/revisions\/3920"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/media\/3919"}],"wp:attachment":[{"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/media?parent=3904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/categories?post=3904"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/travaux.obat.fr\/guides\/wp-json\/wp\/v2\/tags?post=3904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}